Privacy Policy

Effective Date: 2026

At Synthetic GreenScapes, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have. By using our website, www.syntheticgreenscapes.com, you consent to the practices described in this policy.

Information We Collect

1. Information You Provide Directly

When you fill out a form, request a quote, or contact us, we may collect:

• Name
• Email address
• Phone number
• Address or zip code
• Project details or messages you provide

This information is used to respond to your inquiries, provide estimates, schedule services, and deliver customer support.

2. Automatically Collected Information

When you visit our website, we automatically collect certain data using cookies and tracking technologies. This includes:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on pages
• Referring URLs
• Website interaction data

This data helps us improve website performance, security, and user experience.

3. Cookies and Tracking Technologies

We use cookies and related technologies to:

• Remember your preferences
• Analyze site performance and usage
• Enable retargeting and advertising
• Improve overall experience

Cookies may include:

• Google Analytics 4 (GA4) for traffic and behavior insights
• Meta Pixel for advertising and retargeting
• Google Tag Manager for managing tracking scripts
• Form-related cookies from Beaver Builder or WordPress

You may disable cookies through your browser settings, but this may affect website functionality.

How We Use Your Information

We use collected information for the following purposes:

• To provide quotes, respond to inquiries, and deliver services
• To operate, maintain, and improve our website
• To analyze website performance and marketing effectiveness
• To conduct remarketing, ad measurement, and custom advertising campaigns
• To detect and prevent fraud or security issues
• To send updates related to your requests or our services

How We Share Your Information

We do not sell your personal information.

We may share certain information with trusted third-party service providers who assist us with website analytics, advertising, hosting, performance tracking, or other operational functions. These providers process information solely on our behalf and are not permitted to sell, share, or use your data for any purpose other than supporting Synthetic GreenScapes.

We may share data only with trusted third parties who help us operate our business, including:

• Google Analytics / Google Ads
• Meta (Facebook/Instagram) Ads
• Website hosting providers (e.g., Rocket.net)
• Email services (e.g., Google Workspace)
• CDNs or security platforms

These providers may process your data according to their own privacy policies, which are consistent with industry standards.

We may disclose information when legally required, such as compliance with subpoenas, law enforcement requests, or to protect our rights and property.

Embedded Content and Third-Party Links

Our website may include embedded Google Maps, YouTube videos, schedulers, or links to third-party sites. These services may collect data according to their own privacy policies. We are not responsible for the practices of external websites.

Data Security

We use commercially reasonable security measures to protect your information. This includes secure servers, encrypted connections (HTTPS), and restricted access to personal data.

However, no method of transmission over the Internet is entirely secure. You share information at your own risk.

Data Retention

We retain personal information only as long as necessary for:

• Providing services
• Maintaining business records
• Legal or accounting requirements

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing communications
• Limit tracking for advertising

To exercise these rights, contact us using the information below.

Email Marketing and CAN-SPAM Compliance

If we send informational or service-related emails, you may unsubscribe at any time using the link provided or by contacting us directly.

Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Please review it periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Synthetic GreenScapes
Phone: (972) 640-7101
Mail: Attn: Privacy Officer
2709 Market Street
Garland, TX 75041