Terms of Service

Effective Date: 2026

Welcome to the Synthetic Greenscapes website ("Website"). These Terms of Service ("Terms") govern your access to and use of this Website and any services provided by Synthetic Greenscapes ("Synthetic Greenscapes," "Company," "we," "our," or "us").

By accessing this Website, submitting information through our forms, requesting an estimate, scheduling services, or otherwise using our Website, you agree to these Terms.

If you do not agree with these Terms, please do not use this Website.

Website Use

You agree to use this Website only for lawful purposes.

You may not:

• interfere with the operation or security of the Website;
• attempt to gain unauthorized access to our systems;
• submit false, misleading, or fraudulent information;
• copy or reproduce Website content without written permission.

Estimates

All estimates are provided without obligation.

Pricing is based upon information available at the time the estimate is prepared and may change if:

• measurements change;
• site conditions differ from those originally observed;
• materials become unavailable;
• customer-requested changes are made;
• unforeseen conditions arise during installation.

A submitted estimate request does not create a binding contract.

Scheduling

Installation dates are estimates only.

Project scheduling may change due to:

• weather;
• supplier delays;
• permitting;
• equipment availability;
• labor availability;
• unforeseen site conditions; or
• other events beyond our reasonable control.

Customer Responsibilities

Customers are responsible for providing accurate information regarding the property and project.

Customers agree to:

• provide reasonable access to the work area;
• disclose underground utilities, irrigation systems, drainage concerns, septic systems, or other known site conditions;
• secure pets before work begins;
• remove personal property from work areas when requested.

Synthetic Greenscapes is not responsible for delays or additional costs resulting from undisclosed conditions.

Payments

Payment terms will be specified within the customer's proposal, estimate, or signed agreement.

Failure to make timely payment may delay project scheduling, suspend warranty obligations until payment is received, or result in collection efforts as permitted by law.

Product Information

Images, renderings, colors, textures, and product descriptions shown on this Website are intended for general illustration only.

Actual products may vary based upon manufacturer specifications, dye lots, lighting conditions, photography, or normal product variation.

Warranty Information

Any applicable manufacturer warranties and workmanship warranties are provided separately as part of the customer's installation agreement.

Unless otherwise stated in writing, this Website does not create or extend any warranty beyond those expressly provided.

Intellectual Property

All Website content, including:

• photographs;
• logos;
• graphics;
• videos;
• designs;
• written content;
• trademarks; and
• branding

are owned by Synthetic Greenscapes or used with permission.

No content may be copied, reproduced, distributed, or modified without prior written consent.

User Submitted Information

Information submitted through this Website may be used to:

• respond to inquiries;
• prepare estimates;
• schedule appointments;
• provide requested services;
• communicate regarding projects.

Submission of information does not obligate Synthetic Greenscapes to provide services.

Text Messaging Communications

By voluntarily providing your mobile telephone number in connection with a request for information, an estimate, or services from Synthetic Greenscapes, you consent to receive text messages related to your inquiry and our services.

These communications may include:

• appointment confirmations;
• appointment reminders;
• estimate follow-up;
• scheduling updates;
• project communications;
• customer service messages;
• invoices;
• payment reminders;
• warranty support; and
• other communications reasonably related to your requested services.

Message frequency varies.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing goods or services.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Synthetic Greenscapes does not sell or share your mobile telephone number with third parties for their independent marketing purposes.

Limitation of Liability

To the fullest extent permitted by law, Synthetic Greenscapes shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from:

• use of this Website;
• reliance upon Website information;
• delays in service;
• interruptions of Website availability; or
• services provided by third-party vendors.

Our maximum liability arising from use of this Website shall not exceed the amount, if any, paid by you directly to Synthetic Greenscapes for the applicable services giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Synthetic Greenscapes, its owners, employees, contractors, and affiliates from claims, damages, liabilities, expenses, and attorneys' fees arising from:

• your misuse of the Website;
• violation of these Terms;
• inaccurate information you submit;
• unlawful activity conducted through your use of the Website.

Force Majeure

Synthetic Greenscapes shall not be responsible for delays or failure to perform resulting from circumstances beyond our reasonable control, including but not limited to:

• severe weather;
• natural disasters;
• acts of government;
• labor disputes;
• supplier shortages;
• utility outages;
• transportation disruptions;
• pandemics; or
• other force majeure events.

Third-Party Websites

This Website may contain links to third-party websites.

Synthetic Greenscapes is not responsible for the content, policies, or practices of any third-party websites.

Governing Law

These Terms shall be governed by the laws of the State of Texas without regard to conflict of law principles.

Any legal action arising under these Terms shall be brought in a court of competent jurisdiction located within the State of Texas.

Changes to These Terms

Synthetic Greenscapes may update these Terms at any time without prior notice.

The Effective Date shown above reflects the most recent revision.

Continued use of the Website constitutes acceptance of any updated Terms.

Synthetic GreenScapes
Phone: (972) 640-7101
info@syntheticgreenscapes.com
Dallas-Fort Worth, Texas